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Frequently Asked Questions
Common questions about GPS tracking, kill switch operation, and getting ready for your appointment.
GPS Functionality
How does the GPS tracker get power?
How does airtime / service plan work?
Will it work if my car is in a garage or underground?
How do I see my vehicle's location?
Kill Switch Operation
What exactly does a kill switch do?
Is it safe for push-to-start (push button) cars?
Can it accidentally disable my car?
Appointment Preparation
What do I need to do before the technician arrives?
How long does installation take?
Do I need to buy the tracker from you?
Can I return or get a refund on a GPS device?
Ordering & Shipping
Where do my devices ship?
