Terms of Service

No upfront payment is required to request an appointment. After we review your request, we send you a single all-in quote for the work. By booking, you agree to the payment and cancellation terms below.

Cancellations made more than 24 hours before the scheduled appointment time receive a full refund of any payment made. Cancellations made within 24 hours of the appointment, or a no-show, may result in a flat late-cancellation / no-show fee charged to the card on file per your authorization.

Rescheduling within 24 hours of the appointment may likewise incur a late-cancellation fee to the card on file.

All appointments are subject to technician availability and route scheduling. We reserve the right to reschedule or decline a booking and will issue a full refund of any payment made if we cannot accommodate the requested time.

Installation workmanship is warranted against defects for 30 days from the install date. This covers the installation labor only. Devices, trackers, and relays not purchased through Strictly Mobile Electronics are not covered by our warranty. Warranty does not cover damage caused by aftermarket modifications, accidents, tampering, or improper use.

Strictly Mobile Electronics is a mobile installation service. Our liability is limited to the cost of the installation service performed. We are not liable for pre-existing vehicle conditions, undisclosed electrical issues, or third-party device failures. The customer is responsible for providing accurate vehicle information (year, make, model, and ignition type) at booking.

If you supply your own GPS tracker, you are responsible for its compatibility and functionality. Our technicians will install the device per the manufacturer's guidance where reasonable and test basic power-up, but we cannot guarantee functionality of third-party hardware or its companion app.

Effective: September 2026

By scheduling and accepting installation services from Strictly Mobile Electronics ("Company," "we," "us," or "our"), you ("Customer" or "you") acknowledge and agree to the following terms regarding liability, warranty, and the inherent risks of installing aftermarket electronic accessories in vehicles.

1. General limitation of liability

We are not liable for any mechanical or electronic failure, damage, or malfunction that occurs after the installation is completed, except as expressly stated in Section 3 below. Vehicles are complex machines with existing wear, prior repairs, and sensitive computer systems. Installing aftermarket accessories — including but not limited to GPS trackers, kill-switch relays, dashcams, and OBD/J1939 interfaces — can reveal or aggravate pre-existing conditions that were not apparent before installation.

You agree that Strictly Mobile Electronics shall not be held responsible for:

• Any pre-existing mechanical or electrical issues that become apparent after installation.
• Any failure or damage caused by aftermarket accessories you supplied or requested.
• Any indirect, incidental, consequential, or punitive damages, including but not limited to loss of use, rental vehicle costs, lost profits, or downtime.
• Any damage to vehicle computer systems, wiring, or components that is not directly and undeniably caused by our installation workmanship.

2. Pre-existing conditions & aftermarket accessories

You acknowledge that:

• Adding aftermarket electronic accessories may cause unforeseen interactions with the vehicle's existing electrical or computer systems.
• Pre-existing issues — such as faulty wiring, degraded batteries, corroded grounds, or failing control modules — may surface or worsen after an installation. These are not the fault of Strictly Mobile Electronics.
• You are responsible for disclosing any known electrical, mechanical, or computer-related issues with the vehicle prior to installation. Failure to do so may void the limited warranty on our workmanship.

3. Exclusive remedies & assumption of fault

We will assume fault for an issue arising after installation only under the following limited circumstances:

• Device functionality: The issue is specifically related to a kill switch or GPS tracker we installed (e.g., the device fails to operate as intended due to our workmanship).
• Undeniable proof of installation-caused damage: You provide undeniable, documented proof — such as a written report from an independent, certified mechanic — demonstrating that our installation directly caused an electrical or mechanical failure. The burden of proof rests solely with you.

In any such case, our liability is limited to the repair or replacement of the defective installation work, or the cost of the installation service, whichever is less. We are not responsible for any consequential damages.

4. No warranty for vehicle systems

We do not warranty, guarantee, or assume responsibility for the ongoing health, functionality, or performance of your vehicle's original electrical, mechanical, or computer systems. Our workmanship warranty is strictly limited to the installation itself and the proper functioning of the devices we install, as outlined in Section 3.

5. Customer acknowledgment

By allowing Strictly Mobile Electronics to perform installation services, you:

• Confirm that you have read, understood, and agreed to this disclaimer.
• Accept that installation of aftermarket electronics carries inherent risks.
• Waive any claim against Strictly Mobile Electronics for issues not explicitly covered in Section 3.
• Agree to indemnify and hold harmless Strictly Mobile Electronics from any claims, damages, or expenses arising from pre-existing conditions or aftermarket accessories you provided.

6. Time limit for claims

Any claim regarding installation workmanship or device functionality must be reported to Strictly Mobile Electronics in writing within thirty (30) days of the installation date. Failure to report within this period constitutes a waiver of any such claim.

All GPS device and kill-switch relay purchases are final — no refunds, exchanges, or returns — on devices purchased through Strictly Mobile Electronics. This does not affect the appointment cancellation policy described above.

The only exception is a device that is genuinely defective and not functioning as intended. This exception does not cover physical or water damage, damage caused by misuse or installation by a third party, or aftermarket modifications.

If your purchased GPS device or kill-switch relay is defective, call us to arrange a return. You are responsible for the shipping cost to return the defective device to us. Once we receive and inspect the defective device, we will ship out a replacement at no charge.

If the card on file is declined or the authorized payment cannot be processed upon completion of services, the customer's account will be placed on hold. While on hold, no new appointments, quotes, or service requests may be scheduled. The account will remain on hold until the outstanding balance is paid in full. Strictly Mobile Electronics reserves the right to refer unpaid balances to a collection agency or pursue legal remedies after 30 days. By scheduling services, you agree to these terms.

We may update these terms at any time. The current version is always posted here. For a summary of the most important rules, see our Booking Policy page.